Returns & Exchanges

At Grown Alchemist, we are committed to providing high-performance organic skincare; if you are not entirely satisfied with your purchase, we offer a 30-day return window for products in their original, unopened condition. Please note that for hygiene and safety reasons, used or opened items cannot be accepted for a refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

3

Attach Shipping Label

Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

4

Receive Your Refund

Once our laboratory team inspects the returned goods, your refund will be processed to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing